Improve your NEMT business with these reports
Non-emergency medical transportation may seem straightforward, but there’s a lot that goes on behind the scenes to ensure an operation runs efficiently. NEMT routing software makes scheduling, dispatching, and billing every trip a much simpler feat by automating the process. These are the main parts of NEMT trips that we all think about, but there’s a lot more that goes into running a good business. Being able to pull and examine useful data within your company is one of the best ways to improve in the future. If you’re already using non-emergency medical transportation software, you have access to robust reporting tools that will set you apart from the competition. We highlighted which types of reports will yield the best results for an overall better operation below.
This type of report is beneficial for everyone in your company. If you’re a growing non-emergency medical transportation company and you want to provide some insight into your company’s operation, informational reports will do the trick. For example, you could create an informational report detailing the number of employees at your business, their roles, and what part of the NEMT process their role directly applies to. You would likely use this as a basis for creating further in-depth reports, but this is a great standard option to have available for your team to see a general overview of the company.
Reports are a great resource for making well-informed business decisions. If this is what you’re looking to do, you need to create an analytical report. Say you’re thinking about adding five more vehicles to your fleet. This is a big investment, but it’s one that might be well worth it. This isn’t the time to flip a coin and decide your fate. Instead, create an analytical report in your software system to assess relevant information and make an informed decision. For instance, your report might take a look at the number of trips performed each week, the number of drivers employed at your company, and any increase in trips over the last few months to decide whether these additional vehicles are truly necessary.
Research reports are useful for a number of different scenarios that require an in-depth look at something. For instance, maybe your NEMT business is looking at expanding to cover an additional geographic location. Even if this just means the next town over, it’s still important to conduct thorough research to determine if this is the right decision. Developing a research report might require some outside help, but you can then compare those results with your own internal findings. For example, if you gather data about potential NEMT passengers in the town over, along with how many hospitals, doctor’s offices, etc. are in said town, you can then look at that alongside your own trip data, like how many trips you complete per day, how many miles driven, how many more employees you might need to take on these new opportunities, and more.
Explanatory reports are exactly what they sound like. These types of reports explain a particular situation so that everyone can understand it. If you’re having a quarterly meeting at your company to go over progress, earnings, goals, and more, this is the right type of report to show both charts with data and statistics while also explaining why those things are important and anything else that might need further explanation.
This type of report is the most informal of the bunch, but it’s still an important piece of the puzzle. Progress reports are ideal for both daily and weekly updates. They aren’t based on a ton of analysis or research, so they’re extremely simple and easy to share and discuss. If drivers and dispatchers want to compare weekly or daily stats, they can create a simple progress report to review how trips are going, what specifically is going well, and what they’d like to work on. This is a good way to have frequent productive conversations that aren’t formal but still result in opportunities. Since a progress report isn’t based on specific data, your team can create these in whatever format makes the most sense for your business.
Most medical transportation software products are equipped with custom reporting templates to help businesses cater reports to their individual business. Custom reports can cover anything a provider wants to take an in-depth look at while giving teams the ability to share and analyze the report together, whether they’re working in the same location or different remote ones.
Find an all-encompassing reporting tool
If you’re ready to create various reports to better your NEMT business, it’s time to find the best solution available. iSi Technology offers a line of products for medical transportation providers, with products that focus on New York Medicaid, nationwide medical billing, and non-emergency medical transportation. Reach out to our team today to book your free demo and see the software in action.