How to get new NEMT contracts
Once you’re an established NEMT company, you’ll eventually get to the point where you want to take on more trips. Your fleet is growing, you’re hiring more drivers, and you have a greater trip capacity—so where can you find more trips? How can you beat out local competition for contracts? We took a look at all of this below.
Find what makes your business unique
Depending on where you’re located, you could have a fair amount of competition. This means you need to make sure your business has something that no other NEMT business in the area has. Maybe you operate on weekends and holidays, or perhaps you’re willing to drive further for trips. No matter what it is, make sure that it’s absolutely unique to your business, and sell yourself on that thing. It could end up giving you a huge competitive advantage when a client is split between your company and another.
Let brokers know you want more trips
This is one of the easiest ways to secure more trip opportunities. Since you probably get the majority of your trips from brokers, take the time to let them know that you have the capacity to complete more trips. Based on the amount of drivers and vehicles you have, decide how many more trips you’d like to take on each week.
Make private pay clients a priority
Private pay clients aren’t always easy to track down—but they’re well worth the effort. This group of passengers pays for NEMT services out of pocket rather than through the Medicaid benefit. What does this mean for you? It means you’ll typically make more money off these clients than you would off Medicaid-insured ones. You have the ability to choose your own rates when it comes to private pay, and you might even have the opportunity to set up recurring trips—both solid ways to boost your bottom line.
Find reliable NEMT dispatch software
If you want clients to take you seriously, you need to be serious about your business. Ditch the manual trip scheduling for good, and invest in robust NEMT scheduling software to improve your process. Get in touch with the team at iSi Technology to find out what software could be a good fit for your company!