How to get more trips from existing contracts
If you’ve been operating your NEMT business for a while now, you might be ready to take on more trips. So, where do you find additional trips? We took a look at some of the best ways to secure more regular trips when your business has grown.
Talk to your brokers
If you already have solid broker partnerships, that’s an easy way to get your foot in the door for more trip opportunities. Decide how much more capacity you can handle based on the number of drivers and vehicles you have, then talk to your brokers about gradually adding more trips. Brokers are constantly receiving new trip requests, so if anyone can increase the number of trips you complete, it’s brokers.
Offer competitive rates
If you want more passengers, potentially ones who have been using a different transportation service, you’ll need to offer a better rate than competitors. The tricky thing is, you want to charge enough that you’re still making a profit, but not so much that you scare people away with the price. Finding a happy medium will make you attractive to customers in the area who feel like they’re overpaying.
Target private pay clients
Are you currently only serving Medicaid patients? It’s time to change that. Private pay clients are a huge opportunity to bring in more money. Why? Because with private pay passengers, you set your own rates, and oftentimes, private pay clients need recurring trips or trips on weekends and holidays, which means you’ll make more money right off the bat. Once you have a handful of regular private pay customers, you can count on them to spread the word about your business.
Invest in NEMT software
Non-emergency medical transportation software remains one of the best ways to set your business apart from others. If you’re ready to perfect your operation with the right system, get in touch with the experts at RouteGenie today to book your free demo!