How to get exclusive NEMT contracts
Are you an NEMT provider looking for new trip opportunities? Are you tired of competing with other businesses in your area for trips? If so, it’s time to focus your efforts on private pay clients. You might be thinking, how will I make a profit off of private pay clients? Sure, private pay clients come to you when they need a ride, and they might appear more precarious than broker clients, but the reality is quite the opposite. Private pay clients are where the money’s at, so if you can secure some solid deals, you’ll be in great shape. Read on to learn how private pay clients can be charged and why they’re so profitable.
What trip factors influence private pay price?
Like any trip, there are a number of different things that influence the experience. Based on where a passenger needs to go, a trip could be a very lengthy one, it could include deadhead miles, and it could be on a weekend or holiday. These are just a few ways price is impacted. The following are common reasons for price adjustments.
Distance of the trip
If you’re charging per mile, trip distance is a huge factor in the overall cost. A lengthy trip could end up costing quite a bit, but the truth is, the passenger needs to get to their destination and will happily pay what it takes to get there.
You should make it clear to your customers that last-minute trip requests will have additional fees. Sometimes these things happen, but it’s fair to charge a little extra based on short notice.
Many passengers won’t just need single trips—they’ll need recurring ones, too. If you have passengers who need trips a few times per week or month, it’s a good idea to sit down with them and work out a payment plan. You might give them a deal that ends up being less per trip, but you’ll still end up making money based on frequency.
If you’ve been in the business for a while and worked hard to get where you are, you should charge the amount you believe your services are worth. Do you use vehicle scheduling software to complete trips more efficiently? Then you’re ahead of the game in the industry. Do you have experience in different areas servicing different types of patient needs? Again, that’s a bonus. On the flip side, if you’re a new business with little experience, don’t try to charge an exorbitant amount—people won’t go for it.
Commit to non-emergency medical transportation software
One of the best ways to set your business apart is with an all-inclusive NEMT software suite. If you’re ready to automate your dispatching, routing, scheduling, and billing, give us a shout and we’ll be in touch to discuss software options with you!