The great thing about non-emergency medical transportation is that there’s a need all across the country. NEMT isn’t limited to big cities or highly populated areas. While the need does, of course, exist in those places, there’s also a huge demand for transportation in isolated, rural areas too. This is positive news for NEMT providers and those looking to tap into the industry. Anyone, anywhere can run a successful NEMT business. But first, you need to know where to secure contracts and the different potential each can unlock for your company. 

Where can you find NEMT contracts?

Well, just about anywhere. The truth is, nearly every medical facility needs transportation. They might operate through brokers or sign deals directly with providers. Before you start throwing applications all over, it’s a good idea to think about what you want your business to be. Do you want to focus on a small bucket of clients, like private pay clients, or do you want to offer as many rides as possible to anyone who needs one. Maybe you’re somewhere in between. Our advice is, don’t bite off more than you can chew. Start small, and if you feel capable of taking on more, go for it. In the meantime, the following are some of the best places to find reliable contracts. 

Private pay clients

Private pay clients are some of the most profitable clients you can find. Since they don’t pay for transportation services through Medicaid, you can set your own prices and charge them accordingly. These clients are also more likely to need rides on weekends or holidays, where you can charge extra for your services. Plus, once you find passengers who want recurring trips, you’ll be running a solid business even if private pay passengers are your main client. 


There’s a huge pool of brokers in the US to potentially work with. There are local, regional, and national brokers, and each one is valuable in their own unique way. It’s probably going to be easier to solidify deals with local and regional brokers if you’re just getting started, but that’s not to say you won’t be able to secure a national broker a few months in. It’s all about your fleet, drivers, and the way you run your business (do you offer regular training, do you use software, etc). 

Healthcare institutions

The most accessible passengers are right in your backyard. Get in touch with hospitals and doctors offices in your area, as well as any nursing homes, long-term living facilities, or retirement communities. All of these places are almost always looking for transportation options and could be willing to sign a deal with your business. 

Build a better business with NEMT software

One of the best ways to set your business apart is with the right trip scheduling software. We offer a transportation scheduling, billing, and dispatch software like no other. If you’re ready to take your business to the next level with the most powerful NEMT software on the market, fill out our contact form to schedule your free demo today!  

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