How to Expand Your NEMT Services to Different States

If you’ve been in the NEMT industry for a while and are looking to expand out of your local area, there’s a lot of things to consider. This can be both exciting and profitable, but it’s important to have a plan and understand how your process may differ in different states. If this is something you’re committed to doing, don’t let a few obstacles stand in your way. Do your research, form a plan, and make it happen.
Research Various State Medicaid Plans
Medicaid is a bit confusing, because plans differ from state to state. If you know what states you’re looking to operate in, it’s a good idea to get familiar with their Medicaid laws. Chances are, you’ll get paid differently for trips in every state, so that’s another thing to consider when setting your financial goals. It might sound like a lot of information to process, but with the help of non-emergency medical transportation routing software, it’s easy to keep all of your data organized and ensure your trips are completed correctly every time.
Be Open to Different Broker Options
If you’re already an established business, you might be looking to partner with regional and national brokers, but this isn’t always the best route. When you’re looking at working in new states, consider getting in touch with smaller, local brokers to start. Once you get a feel for how trips work in that state, then you can explore bigger options. The truth is, the process is different for everyone. Be honest with yourself about your capacity based on driver and fleet size, and decide what will work best for your business.
Seek Out Private Pay Clients

Private pay clients are still your biggest opportunity, even when looking outside of your home state. There are various different reasons these passengers boost your profit including ability to shift prices based on time of day, day of the week, length of the trip, and notice of the trip. It might be tough to find private pay passengers that stick around at first, but once you have a handful of recurring trips with these clients, you’ll be in great shape.
Equip Your Business With NEMT Cloud Dispatching Software
One of the best ways to make sure your business is prepared for success is by using reliable NEMT software. There’s no better way to save time, money, and ensure all trips are completed successfully. If you’re ready to take your business to the next level, get in touch with the experts at iSi today to book your free demo!